At www.DRW.net, your right to privacy and data security is our primary concern. That's why, when you visit www.DRW.net, we help you maintain control over your personal data on the Internet. The guidelines below have been developed to protect the information you provide us during a visit to our website, www.DRW.net.
In a few areas on our website and online support tools, you are asked to provide information that will enable www.DRW.net to enhance your site visit, to assist you with technical support issues, or to follow up with you after your visit. Providing this information is completely optional.
Some examples of site areas where information is requested are listed below:
• Registering for a new account on www.DRW.net
• Placing an online order(s)
• Providing feedback in an online survey
• Participating in promotional offer
• Subscribing to a newsletter or a mailing list
• Requesting online technical support through support.www.DRW.net
In each of these instances, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information and/or account number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If these prompts are revised and you will be asked significantly different information, www.DRW.net will be responsible for informing you beforehand. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
The information you provide will be kept confidential and used only to support your customer relationship with www.DRW.net. Among other things, we want to help you quickly find information on www.DRW.net and alert you to product upgrades, special offers, updated information, and other new products and services offered by www.DRW.net. Agents or contractors of www.DRW.net who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are contracted to perform for www.DRW.net. www.DRW.net may enhance or merge the information collected at its site with data from third parties for purposes of marketing products or services.
www.DRW.net will send you information about various product and service offerings, or other products and services we feel may be of interest to you. Only www.DRW.net, or agents working on behalf of www.DRW.net (and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, indicate this when you provide your personal information. To decline receiving further marketing from www.DRW.net at any time, update your Account Profile to indicate this request.
Customer consent is required prior to the release of customer information, such as name, address, and telephone number, as well as order information that may be used by an outside organization for marketing or solicitation purposes. Customer information will only be shared with agents or contractors of www.DRW.net for the purpose of performing services for www.DRW.net.
The Online ordering system at www.DRW.net is designed to provide options concerning the privacy of customer information, including credit card information, name, address, e-mail and any other information provided by the customer to www.DRW.net. www.DRW.net is committed to data security with respect to information collected on its sites, offering the industry standard security measures available through SSL encryption. If, at any time, a customer would like to make a purchase without providing credit card information online, the order may be placed through a www.DRW.net Sales Associate and pay by cheque or money order. Customers can contact a www.DRW.net Sales Associate at 1•866•381•0373 (Press Option 1 for Sales). It is www.DRW.net's practice to contact customers in the event of potential problems concerning purchases. www.DRW.net also contacts customers with normal business communications regarding their purchase.
www.DRW.net reserves the right to, and will fully cooperate with law enforcement authorities and will openly and wilfully provide any information requested in writing by law enforcement authorities.
Should you have any questions about this or any of our other policies please feel free to e-mail firstname.lastname@example.org or call us toll free at 1.866.381.0373.
Last Updated: January 25, 2005