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FREQUENTLY ASKED QUESTIONS
Service and Reliability
Why are your prices so low? How can you afford it??
How powerful & reliable are your servers?
How fast are your lines and what kind of network do you have?
Why should we choose a Canadian Company to Host our Domain or Web Site?
Invoice & Payment Options
How do I check my on-line invoice?
What method of payment do you accept?
Domain Name related Questions
Who registers my new Domain Name?
How do I transfer my Domain Name to DRW Networks Inc.?
Can you host any Domain or International Domains?
Do you allow Mapped Domains (i.e point an additional Domain to a folder)?
What is a Multiple Domain?
Do you support FrontPage®?
Are FrontPage®98 extensions pre-installed or do I have to contact you to install them for my domain?
I have uploaded or published my site using FrontPage, but why am I still seeing the default page (i.e Coming soon!)?
Database Questions (MySQL, PostgreSQL etc.)
Can I add a MySQL or PostgreSQL database to my account?
Can I have a mSQL (Microsoft SQL Database)?
RealAudio® & RealVideo® support
Do you support RealAudio® & RealVideo®?
FTP (Uploading your site/files)
How do I upload or transfer my site/files to the server?
Why don't you offer unlimited bandwidth (or hits or traffic)?
Can I use my own mailserver or create a custom MX record (and CNAME records)?
Can I use your (DRW's) SMTP Server (Outgoing mail server) for sending mail?
How do I setup Microsoft® Outlook to check mail for my email account(s)?
How do I setup Microsoft® Outlook XP (2002) to check mail for my email account(s)?
How do I setup my email account(s)?
I am not receiving e-mails from certain people or organizations. How do I fix this?
Do you filter out viruses and worms from e-mails or e-mail attachments?
Telnet & SSH (Secure Shell) Questions
How do I login through SSH or Telnet?
How do I change my password through SSH or Telnet?
CGI (Scripts for Counters, Guestbooks, Forms etc.)
How do I add a Counter on my site?
How do I add a Guestbook on my site?
How do I use the nms FormMail script to add a Form on my site?
What is "System CGI"?
What is the path to my home directory?
What is the path to the Sendmail program?
If you have other questions regarding CGI scripts, click here!
Password Protection (for Web Page or Directory)
How do I password protect a file or a Web Page or a directory?
Why does the password box pop up twice even after entering the correct username and password?
Custom Error Pages (404, 405, 401 etc.)
How do I create a custom 404 not found page or a 405 forbidden page or other custom error pages?
SSI(Server Side Includes)
My SSI directives are not working. How do I activate SSI for my Web Pages?
SSL - Secure Sockets Layer (For secure orders)
How do I use the SSL feature?
My question was not answered here. How can I get more information?
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250 MB Diskspace
10 GB Transfer
25 Email Accounts
Intel 1.7 GHz
256 MB RAM
1 IP Address
25 GB Transfer
1U to Full Tower
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